Lead Outlet Staff

FLUX Group · 📍 Binjai, Sumatera Utara · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 12.000.000 – Rp 21.000.000 per month
FLUX Group is seeking a dynamic and experienced Lead Outlet Staff to join our team in Binjai, Sumatera Utara. In this role, you will be responsible for managing and leading a team of outlet staff to ensure high levels of customer satisfaction and operational efficiency. The ideal candidate will have a strong background in retail management and a passion for driving sales and customer service excellence.

📋 Tanggung Jawab Pekerjaan

Manage and lead a team of outlet staff to ensure high levels of customer satisfaction and operational efficiency.,Develop and implement strategies to drive sales and improve customer service.,Monitor sales performance and provide regular feedback to team members.,Ensure compliance with company policies and procedures.,Manage inventory levels and order replenishment to maintain optimal stock levels.,Conduct regular training and development sessions for team members.,Handle customer complaints and resolve issues in a timely and professional manner.,Collaborate with other departments to ensure smooth operations and achieve company goals.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 3 years of experience in retail management or a similar role.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficient in using retail management software and tools.,Knowledge of sales and marketing strategies.,Ability to work under pressure and meet tight deadlines.,Familiarity with Indonesian retail industry and market trends.

🛠️ Keahlian

Retail managementTeam leadershipCustomer serviceSales and marketingInventory managementConflict resolutionTraining and developmentOperational efficiency
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